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From261US$ /night
Check-in
12Dec2025Select date
Check-out
13Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
-
Steps from the beach
Perfect
8.0
7.8
/10

Rooms with Views

Altitude At Krystal Grand Cancun has 100 air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms featuring shower/tub combinations, complimentary toiletries, and hair dryers. Select rooms include balconies with sea views, 24-hour room service, pillow menus, and bathrobes. Some suites feature private pools with sea views, soundproof walls, and tea/coffee makers.

Dining and Bars

The resort includes 4 restaurants serving Italian cuisine, Mexican cuisine, and other options, plus Risotto restaurant and a coffee shop/café. Guests receive free cooked-to-order breakfast. There are 4 bars/lounges, including a poolside bar. Room service operates 24 hours.

Pool and Spa

The property features 3 outdoor swimming pools, including one poolside bar. BEACH HOUSE SPA offers aromatherapy, facials, and hydrotherapy treatments. Reservations are required for massage services. Other amenities include a fitness center and a garden.

Zona Hotelera Location

Located in Cancun's Zona Hotelera, the resort is within 1 km of Caracol Beach, Forum Beach, Cancun Convention Center, The City Nightclub, and Coco Bongo. The area features all-inclusive resorts, international restaurants, and sandy beaches. Cancún International Airport is 17 km away.

Services and Amenities

Services include complimentary WiFi, concierge services, babysitting/childcare, dry cleaning/laundry, and a business center. The front desk staff speaks English and Spanish. Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits. No pets or service animals are allowed.

“Altitude At Krystal Grand Cancun impresses as a Zona Hotelera option that balances location with comprehensive amenities. I especially note the all-inclusive plan and family-focused facilities; the proximity to Coco Bongo adds to its appeal for those seeking nightlife alongside beach relaxation. The variety of dining options and the quality of the oceanfront suites make it a standout choice.”
Hotel logo
James DavidEditor-in-Chief at Familyhotels
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Choose from a variety of room types

Choose from a wide variety of rooms designed for families, including double rooms, family suites, and rooms with breakfast included
Altitude Suite Double
2 persons
50 m² 
2 Double beds
Shower
Coffee machine
Altitude Suite ocean front
2 persons
51 m² 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Ocean Front
2 persons
56 m² 
1 King-size bed
Shower
Coffee machine
Altitude Corner Suite Partial Ocean View
2 persons
56 m² 
1 King-size bed
Shower
Coffee machine
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Availability and pricing for your selected dates

Book your family’s getaway in a snap with up-to-date availability and pricing!

Facilities

Each family-friendly hotel provides top-notch amenities for an unforgettable stay with your loved ones

General

  • Non-smoking rooms
  • Free Wi-Fi
  • Parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Hairdresser
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Billiard tables
  • Yoga class
  • Aerobics

Services

  • Valet parking
  • Room service
  • Housekeeping
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Grocery shopping service
  • Shops/Commercial services
  • Welcome drink
  • Happy hour

Dining

  • In-room breakfast
  • Restaurant
  • Poolside snack bar
  • Snack bar
  • Picnic area/ Tables
  • Dinner
  • Packed lunches
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Children

  • Cots
  • Babysitting/Child services
  • Board games
  • Children's menu
  • Children's pool
  • Children's play area
  • Kids club
  • Game room

Facilities for people with disabilities

  • Toilet for disabled
  • Bathroom for disabled

Spa & Leisure

  • Infinity pool
  • Plunge pool
  • Beach access
  • Beach umbrellas
  • Live entertainment
  • Sun terrace
  • Garden area
  • Spa & wellness centre
  • Sauna
  • Steam room
  • Pedicure
  • Manicure
  • Waxing
  • Body scrub
  • Facial
  • Treatment room
  • Body wraps
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Make up services

Room features

  • Air conditioning
  • Mini-bar
  • Sitting area
  • Terrace
  • Garden furniture
  • Tea and coffee facilities
  • Dining table
  • Ironing facilities

Bathroom

  • Free toiletries

Media

  • Flat-screen TV
  • AM/FM alarm clock
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Dining Onsite

Altitude At Krystal Grand Cancun offers an array of delightful dining options, fusing local flair with international influences. Guests can explore vibrant flavors, from authentic Mexican dishes to comforting Italian classics, all while enjoying family-friendly settings. Indulge in culinary experiences tailored to satisfy every palate.
Altitude At Krystal Grand Cancun Restaurant photo
Altitude At Krystal Grand Cancun Restaurant photo
Altitude At Krystal Grand Cancun Restaurant photo

Restaurant O

Mexican, International
Ambiance
Family friendly
Key Offerings
Featuring a cooked-to-order breakfast and an inviting dinner service, Restaurant O blends local Mexican ingredients with international favorites for a perfect family meal.
Reservation
No
Breakfast: 06:30 - 11:00, Dinner: 17:00 - 23:00

Risotto

Italian
Ambiance
Family friendly
Key Offerings
Capture the essence of Italy at Risotto, where pasta and pizzas are made fresh daily, inviting guests to enjoy a cozy dinner in a warm setting.
Reservation
No
Dinner: 18:30 - 23:00

Ayami

Asian
Ambiance
Family friendly
Key Offerings
Transport your taste buds to the East at Ayami with a menu that features an array of Asian dishes, perfect for family gatherings over dinner.
Reservation
No
Dinner: 18:30 - 23:00

The Grill

Steakhouse, Grill/BBQ
Ambiance
Family friendly
Key Offerings
Settle in for a hearty lunch or dinner at The Grill where succulent steaks and expertly grilled dishes take center stage in a relaxed atmosphere.
Reservation
No
Lunch: 12:00 - 23:00, Dinner: 12:00 - 23:00

Red Fish

Seafood
Ambiance
Family friendly
Key Offerings
Enjoy fresh seafood at Red Fish, offering a delightful brunch and lunch experience, where ocean flavors are expertly presented in a relaxed setting.
Reservation
No
Brunch: 11:00 - 18:00, Lunch: 11:00 - 18:00

La Taqueria

Mexican
Ambiance
Family friendly
Key Offerings
La Taqueria serves up authentic Mexican tacos and more, all in a family-friendly environment perfect for lively dinner conversations.
Reservation
No
Dinner: 19:00 - 23:00

The Beach Bar & Grill

American, Mexican
Ambiance
Family friendly
Key Offerings
Relax at The Beach Bar & Grill for a casual brunch or lunch, featuring light bites and refreshing cocktails, all while soaking up the sun.
Reservation
No
Brunch: 10:00 - 18:00, Lunch: 10:00 - 18:00

Location

Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Map view
Boulevard Kukulcan Km. 8.50, Cancun, Mexico, 77500
Nearby
Amusement Park
Delphinus Dreams
330 m
Restaurants
Restaurante Ayami
40 m
Boulevard Kukulkan 8.5 Hotel Krystal Grand Punta Cancun
Restaurante Risotto
110 m
Blvd Kukulcan KM 8.5 Punta Cancún
Restaurant Le Basilic
160 m
Boulevard Kukulcan KM. 9.5 Zona Hotelera Fiesta Americana Coral Beach Hotel
Isla Contoy
220 m
Boulevard Kukulcan Km. 9.5 Zona hotelera
Maria Bonita
170 m
Boulevard Kukulkan
La Joya
200 m
Kukulcan Blvd 9. 5
Tradewinds Restaurant
110 m
Boulevard Kukulcan The Royal Caribbean
El Mercado
330 m
Boulevard Kukulcan Hyatt Ziva
The Moongate
150 m
Boulevard Kukulkan Km 9.5
Hacienda El Mortero
330 m
Blvd Kukulkal Km. 9.5
Explore Cancun
Local Experiences Near Altitude At Krystal Grand Cancun
Top Attractions
Activities
Dining
Entertainment
Coco Bongo
Coco Bongo
12 minutes' walk
Famous for its vibrant shows, Coco Bongo offers a spectacular mix of music and performances in a lively atmosphere.
Cancun Convention Center
Cancun Convention Center
12 minutes' walk
A hub for events and exhibitions, the Cancun Convention Center features impressive architecture and a variety of conferences.
Chac Mool Beach
Chac Mool Beach
12 minutes' walk
A beautiful stretch of beach known for its soft sand and clear waters, ideal for sunbathing and swimming.
Delphinus Dreams
4 minutes' walk
An interactive marine experience, Delphinus Dreams offers unforgettable dolphin encounters for guests of all ages.
Water Sports
12 minutes' walk
Thrilling water sports options, including jet skiing and parasailing, available at nearby beaches with rental services.
Spa Day
1 minute' walk
Relaxation awaits at the hotel's spa, featuring massages and wellness treatments using local ingredients and techniques.
Cancun Water Park
5 minutes' drive
A thrilling water park with slides, pools, and attractions perfect for families. Reservations recommended during peak seasons.
Restaurante Ayami
Restaurante Ayami
1 minute' walk
Offering Asian-inspired dishes, Restaurante Ayami features a casual atmosphere with sushi and noodle specialties.
Maria Bonita
Maria Bonita
3 minutes' walk
A local favorite for authentic Mexican cuisine, Maria Bonita serves traditional dishes with a cozy, family-friendly vibe.
Restaurant Le Basilic
Restaurant Le Basilic
2 minutes' walk
A fine dining option known for its French cuisine, featuring elegant decor and an extensive wine list. Reservations recommended.
The City Nightclub
The City Nightclub
12 minutes' walk
A popular nightclub featuring top DJs and a vibrant atmosphere, The City provides an energetic nightlife experience.
Mandala Nightclub
Mandala Nightclub
12 minutes' walk
Known for its electrifying ambiance and themed parties, Mandala is a hotspot for nightlife lovers seeking fun and excitement.
Tips on navigating the city
City Centre
Cancun17 min  ·  11.0 km
Airports
Cancun International Airport (CUN)36 min  ·  24.0 km
Isla Mujeres, Quintana Roo (ISJ)40 min  ·  26.5 km
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Check Rates
Property information and rules
Check-in
from 15:00-23:59
Check-out
from 04:00-12:00
Guest Parking
Private parking is possible on site for free.
Internet
is available in for free.
Breakfast
At the hotel Altitude At Krystal Grand Cancun guests are invited to a full breakfast served for free. 
Children & extra beds
There are no extra beds provided in a room. 
Pets
Pets are not allowed.
Number of rooms:
90
Former name
the level at krystal altitude cancun
FAQs
About Altitude At Krystal Grand Cancun
What is the distance from Altitude At Krystal Grand Cancun to Cancún International Airport?
The hotel is located 22 km from Cancún International Airport.
What are the check-in and check-out times at Altitude At Krystal Grand Cancun?
Check-in is at 15:00 and check-out is by 12:00.
What dining options are available at Altitude At Krystal Grand Cancun?
There are four on-site restaurants offering a variety of cuisines, including Mexican and seafood.
Are there any activities for children at Altitude At Krystal Grand Cancun?
The hotel features a kids' club and children's playground for young guests.
What facilities are available for wellness and relaxation at Altitude At Krystal Grand Cancun?
Guests can enjoy a full-service spa, outdoor swimming pools, and a fitness centre.
Is free Wi-Fi available at Altitude At Krystal Grand Cancun?
Yes, complimentary Wi-Fi is available throughout the property.
What room amenities can guests expect at Altitude At Krystal Grand Cancun?
Rooms include air conditioning, a flat-screen TV, a minibar, and a private bathroom with complimentary toiletries.
What nearby attractions are there to explore from Altitude At Krystal Grand Cancun?
Nearby attractions include Playa Forum (0.3 km), La Isla Shopping Mall (4 km), and Cancun Government Palace (11 km).
Does Altitude At Krystal Grand Cancun have a pool?
Yes, the hotel has three outdoor swimming pools, including a kids' pool.
What languages are spoken by the staff at Altitude At Krystal Grand Cancun?
The staff is fluent in both English and Spanish.
Is parking available at Altitude At Krystal Grand Cancun?
Free private parking is available on-site, with no reservation required.
What type of hotel is Altitude At Krystal Grand Cancun?
The hotel is a beach resort focused on all-inclusive family experiences.

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