Altitude At Krystal Grand Cancun – A Favorite for Families in Cancun
About the Hotel
Rooms with Views
Altitude At Krystal Grand Cancun has 100 air-conditioned rooms with minibars, flat-screen TVs, and private bathrooms featuring shower/tub combinations, complimentary toiletries, and hair dryers. Select rooms include balconies with sea views, 24-hour room service, pillow menus, and bathrobes. Some suites feature private pools with sea views, soundproof walls, and tea/coffee makers.
Dining and Bars
The resort includes 4 restaurants serving Italian cuisine, Mexican cuisine, and other options, plus Risotto restaurant and a coffee shop/café. Guests receive free cooked-to-order breakfast. There are 4 bars/lounges, including a poolside bar. Room service operates 24 hours.
Pool and Spa
The property features 3 outdoor swimming pools, including one poolside bar. BEACH HOUSE SPA offers aromatherapy, facials, and hydrotherapy treatments. Reservations are required for massage services. Other amenities include a fitness center and a garden.
Zona Hotelera Location
Located in Cancun's Zona Hotelera, the resort is within 1 km of Caracol Beach, Forum Beach, Cancun Convention Center, The City Nightclub, and Coco Bongo. The area features all-inclusive resorts, international restaurants, and sandy beaches. Cancún International Airport is 17 km away.
Services and Amenities
Services include complimentary WiFi, concierge services, babysitting/childcare, dry cleaning/laundry, and a business center. The front desk staff speaks English and Spanish. Safety features include fire extinguishers, smoke detectors, a security system, and first aid kits. No pets or service animals are allowed.
Choose from a variety of room types
Availability and pricing for your selected dates
Tips on navigating the city
Access a full list of transport options to make getting around with your family easy
Facilities
General
- Non-smoking rooms
- Free Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Billiard tables
- Yoga class
- Aerobics
Services
- Valet parking
- Room service
- Housekeeping
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Grocery shopping service
- Shops/Commercial services
- Welcome drink
- Happy hour
Dining
- In-room breakfast
- Restaurant
- Poolside snack bar
- Snack bar
- Picnic area/ Tables
- Dinner
- Packed lunches
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Cots
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
- Bathroom for disabled
Spa & Leisure
- Infinity pool
- Plunge pool
- Beach access
- Beach umbrellas
- Live entertainment
- Sun terrace
- Garden area
- Spa & wellness centre
- Sauna
- Steam room
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Make up services
Room features
- Air conditioning
- Mini-bar
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Dining table
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Location
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